Privacy Policy

Effective Date: January 1, 2025

Last Updated: January 1, 2025

1. Introduction

Recinparal ("we," "our," or "us") is committed to protecting the privacy and personal information of our clients, website visitors, and newsletter subscribers. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

2. Information We Collect

We collect the following types of personal information:

2.1 Information You Provide Directly

  • Name and contact information (email, phone number, address)
  • Professional information (job title, company, industry)
  • Communication preferences
  • Course enrollment and payment information
  • Feedback and testimonials
  • Any other information you voluntarily provide

2.2 Information Collected Automatically

  • IP address and device information
  • Browser type and version
  • Website usage patterns and navigation
  • Cookies and similar tracking technologies
  • Time and date of visits

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing public speaking training services
  • Processing course registrations and payments
  • Communicating with you about our services
  • Sending newsletters and marketing materials (with consent)
  • Improving our website and services
  • Analyzing usage patterns and preferences
  • Complying with legal obligations
  • Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following circumstances:

  • With service providers who assist us in operating our business
  • When required by law or legal process
  • To protect our rights, property, or safety
  • With your explicit consent
  • In connection with a business transaction (merger, acquisition, etc.)

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Secure data transmission using SSL encryption
  • Access controls and authentication procedures
  • Regular security assessments and updates
  • Employee training on privacy and security practices

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Typically, we retain:

  • Client records for 7 years after course completion
  • Marketing communications data until you unsubscribe
  • Website analytics data for 2 years
  • Financial records as required by Canadian tax laws

7. Your Rights

Under Canadian privacy law, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Withdraw consent for certain uses
  • Request deletion of your information (subject to legal requirements)
  • File a complaint with the Privacy Commissioner of Canada

8. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your website experience. You can manage your cookie preferences through our cookie consent banner or your browser settings. For more information, please see our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. International Transfers

Your personal information is primarily stored and processed in Canada. If we transfer information outside of Canada, we ensure appropriate safeguards are in place to protect your privacy rights.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Recinparal
1250 Bay Street, Suite 400
Toronto, ON M5R 2A5
Canada
Phone: (416) 555-1234
Email: [email protected]

You may also contact the Privacy Commissioner of Canada at:

Office of the Privacy Commissioner of Canada
30 Victoria Street
Gatineau, QC K1A 1H3
Phone: 1-800-282-1376
Website: www.priv.gc.ca

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